How do I install an extension?

In order to utilize any of our Extensions, which are actually just WordPress plugins, you’ll need to first install and activate them. There are two different ways it can be done. One is via the WordPress installer and the other is via FTP.

Downloading Extensions

If you haven't already, you will first need to download the extension files. When you purchase extensions, you will receive a purchase receipt by email with links to download your extensions. However, if you did not receive this email, or if your links have expired, you can always access the latest version of all of your purchased extensions in your account.

Installing via WordPress

The process is just like installing a normal plugin. In your WordPress dashboard, go to Plugins → Add New.

From there you’ll see an option for Upload Plugin.

Use the file chooser, navigate your computer files and select the .ZIP file for your downloaded extension.

Once it’s uploaded, click the “ Activate” link.

Installing via FTP

FTP stands for File Transfer Protocol. In order to use FTP you'll need a client program for your computer.

Before transferring the plugin you'll need to unzip the file. In macOs, this is done by simply double clicking the ZIP file. In Windows right click on the ZIP file and choose Extract All. Both of the above instructions will create a new folder named the same as the ZIP file.

Next connect to your server with your FTP program. Once connected you'll want to find the Document Root for your site. This simply means the folder where all of your WordPress files are. It's often called public_html or named the same as your site's domain name, but it could be anything. If you're unsure, please ask your host.

Once you know where your Document Root is, use your FTP program to go into wp-content/plugins/. Then use your FTP program to upload the plugin folder that was created when you unzipped the plugin file.

Once the folder is completely uploaded, your plugin will be listed on the WordPress plugins page, and you may click the Activate link next to it.

After Installing

Once you've installed and activated your extension there are several things you should do.

Activate Your License

If you extension has a license key you'll want to go to Theme My Login → Licenses and enter the key there.

Configure Settings

Generally, extension settings can be found under Theme My Login → {Extension Name}. Occasionally they're found someplace else, please refer to the documentation for your extension.